Return and Refund Policy
Return Policy
Replacement is subject to availability of stock. If the product is out of stock, you will receive a refund, no questions asked. Customer Support will confirm the return request and will inform you about the pickup process.
If the product you received is ‘Damaged’‘ Defective’ or it is ‘Not same as Described’ than you can request for Exchange or Replacement. Please ensure that product is in unused, unaltered, unsoiled and original condition. Include all price tags, labels, original packing and invoice along with the product. We do not charge extra for returns on approved of customer support and all replacements/pickups are done free of cost. Customer Support will inform you about the pickup process.
Returns not possible:
There are certain scenarios where it is difficult for us to support returns
Return request is made outside the specified time frame of 7 Days
Product is damaged because of use or Product is not in the same condition as you received it.
Defective products which are covered under the manufacturer’s warranty.
Any consumable product which has been used or installed.
Products with tampered or missing serial numbers.
Items that are returned without original packaging, or accessories.
Refund Policy
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email address.